What to do when someone dies

When someone dies at home or in a nursing home the first contact should be with the person’s doctor who, if satisfied with the cause of death, will issue the Medical Certificate of Cause of Death.

In some cases you may be asked to collect the certificate from the surgery. In the case of a nursing home death, their staff should liaise with the doctor.

Contact us after you have informed the doctor.

When you meet with us we will be able to advise you on what to do next, take care of all the necessary funeral arrangements and explain, in detail, the procedure for registering the death.

If the person has died away from home or abroad, we can make all the necessary arrangements to repatriate your loved one.

You may find the guide ‘What to do when someone dies’ a helpful reference for the coming days. You can download this from The National Association of Funeral Directors website by clicking here, or pick up your copy in one of our branches.